SAPUTRO, M. A.; MAELANI, P.; AUDINASARI, R. Klasterisasi Toko Berdasarkan Monitoring Summary Audit Kepuasan Pelanggan Menggunakan Algoritma BIRCH. CHAIN: Journal of Computer Technology, Computer Engineering, and Informatics, v. 4, n. 3, p. 229-250, 1 Jul. 2026.